Survey readiness

A pre-inspection assessment and documentation review run against a date: an accreditation survey, a state licensure inspection, a HUD inspection, a health department visit, or a customer audit.

What the engagement is

A survey is not an assessment of whether a facility has pests. It is an assessment of whether the facility can demonstrate a controlled process. Those fail independently: a building with no pest activity at all can be cited for having no documented program, and a building with an active problem being competently managed on an evidenced plan may not be.

This engagement works the second question. It asks what the inspector is entitled to ask for under the governing regime, whether the answer exists, and whether it can be produced on demand.

The most common finding is not a missing program. It is a program whose evidence lives in the vendor's system rather than the facility's, and which the facility therefore cannot produce.

The evidence usually sits with the wrong party

Service tickets, trend data, device maps, and inspection findings are typically generated by the pest management company and stored in its platform. The obligation to produce them sits with the facility. That arrangement works until the day of the survey, a contract change, or a dispute — and then the facility discovers that its compliance record is somebody else's business record.

Part of readiness is fixing that: establishing what the facility holds itself, on what cadence it is transferred, and in what form it survives a change of vendor.

Timing

The engagement is most useful with enough runway to close what it finds. Where the window is already short, it is scoped in reverse — triage first, on what is citable now — and the remainder is carried into acompliance program review after the survey. If a citation has already been issued, the work isdeficiency response instead.

What the client receives

Who the engagement is for

Retaining the practice

Engagements are national and fee-based. Fees are set in conversation against the scope of the facility and the work; no schedule is published on this site.Describe the facility and what is coming — a survey, a citation already issued, or a matter in litigation — and the practice will respond with scope.